Contact information

We’re here to help you rest better.

At Wear Mela, we prioritize quality over mass production. Whether you have a question about the Mela Protocol, need help with your 90-Night Trial, or just want to share your sleep data with us, our team is ready to assist.

Direct Support

For all inquiries regarding orders, tracking, or product guidance:

  • Email: help@wearmela.co

  • Response Time: We aim to respond to all messages within 24 hours (Monday–Friday).

Common Inquiries

Where is my tracking number?

If it has been more than 72 hours since your order and you haven’t received a tracking link, please email us with your Order Number in the subject line. High demand can occasionally cause slight delays in our specialized processing.

90-Night Risk-Free Trial

Ready to submit your sleep data for a trial review? Please send your order details and a summary of your sleep metrics (screenshots from your wearable/app) to help@wearmela.co.

Collaborations & Press

Interested in sharing the Mela message? Reach out to our media team at help@wearmela.co with "COLLAB" in the subject line.

Our Location

Wear Mela is a global brand. While we ship worldwide via DHL, our core team monitors quality control and customer success around the clock to ensure your Mela Bundle arrives perfectly.